Resources for Fire & Water Damage Pros
Playbooks, scripts, and guides to help your team win more restoration jobs — paired with real-time incident intelligence from FirstLeads.
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Fire Runner Call Script
A one-page phone script for reaching fire-damaged property owners — covering insured, owner-occupied, and commercial scenarios.
Voicemail Script Templates
Five tested voicemail templates fire runners can leave when homeowners don't pick up. Optimized for callbacks.
Best-Practice Guides
Fire Runner Best Practices
The complete guide to fire runner operations — what great fire runners do in the first 24 hours after an incident to win the job.
Fire & Water Damage Conversation Starters
Conversation openers that actually convert. Word-for-word examples across phone, door-knock, and voicemail channels.
Hiring Your First Fire Runner
Job description, interview questions, compensation benchmarks, and a 30-day ramp plan for hiring your first fire runner.
Stop relying on outdated leads
FirstLeads delivers real-time fire and water damage incident alerts from 1,182+ fire departments nationwide — so your fire runner is first on scene.