How many phone numbers can receive SMS alerts?

Up to five verified numbers per account, your own plus teammates or management who need real-time notice.

Why do numbers need verification?

Verification confirms the phone actually belongs to your team before any lead data is texted to it. FirstLeads sends a confirmation code by SMS when you add a number; unverified numbers cannot receive alerts.

Is SMS right for high-volume territories?

Be careful with broad alerts: every match arrives as a separate text with no grouping, so a busy territory means a lot of messages back-to-back. For real volume, the Slack integration gives you the same real-time alerting with push notification grouping, threads, and in-thread lead unlocking.

Can SMS run alongside email and Slack?

Yes, every alert can notify any combination of channels. A common setup is email plus Slack for everything, with SMS reserved for the hottest, highest-value alerts.

Integrations · SMS

Fire Alerts as Text Messages, the Moment They Match

Want alerts to land as a text instead of, or alongside, email? SMS notifications are just as quick to set up.

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Quick Answer

FirstLeads SMS notifications send fire incident alerts as text messages to up to 5 verified phone numbers: your own or your team’s. Verify each number once via a confirmation text, then choose per-alert which numbers get texted. For high-volume territories, Slack is the recommended alternative: same real-time alerting with grouping and threads instead of one text per incident.

SMS is the fastest channel from a standing start: add a number, verify it from the phone, and assign it to an alert. You can add numbers for teammates and management too, up to five in total.

Setting up SMS notifications

Open the SMS integration

Go to Settings → Integrations, find SMS in the list, and click Manage to open your alert phone numbers.

Add and verify a number

Add the phone number, with an optional label to tell numbers apart. FirstLeads sends a verification text: follow it on the phone and the number shows Verified. Unverified numbers cannot receive alerts.

FirstLeads SMS alert numbers screen with verified phone numbers — Verified alert numbers, up to five per account.

Assign numbers to your alerts

In the Alerts panel, choose which alerts text which numbers. Once a verified number is selected on an alert, texts start arriving as soon as matches come in.

Works with

Custom Alerts

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Frequently Asked Questions

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