What does unlocking a fire incident lead include?

One unlock opens both the Property tab (valuation, beds/baths, lot size, last sale, mortgage history, owner flags) and the Contact tab (owner phone numbers and emails with reliability scores, plus resident contacts on multi-family properties) for that incident.

How reliable is the owner contact information?

Every phone number is tagged with its line type, carrier, a reliability score out of 100, and the date it was last reported, so you dial the number most likely to connect first instead of guessing.

How does FirstLeads help with TCPA and DNC compliance?

Numbers on the Do Not Call registry are flagged in red, numbers linked to known litigators carry a warning icon, and a standing compliance notice reminds users to follow TCPA, DNC, and fair-practice rules. Compliance responsibility stays with your business, but the signals are in front of you before you pick up the phone.

Can I tell if a property is a rental before reaching out?

Yes. When the owner’s mailing address differs from the incident address, the property is likely tenant-occupied, and FirstLeads shows you both addresses plus separate owner and resident contact lists, so you talk to the decision-maker.

Do rejected or low-damage incidents cost unlocks?

No, you choose what to unlock. The Details tab (timeline, damage severity, property type) is visible before unlocking, so you can qualify the lead first and spend unlocks only on incidents worth working.

Features · Incident Lead Files

From Map Dot to Full Case File in One Click

Click any incident and FirstLeads hands you a complete case file, what happened, what the property is worth, and exactly how to reach the person who owns it.

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Quick Answer

Every FirstLeads incident opens into a three-tab case file: Details (incident type, timeline, damage severity), Property (valuation, beds/baths, mortgage history, owner flags), and Contact (owner phone numbers and emails scored for reliability, with DNC and litigator warnings). One unlock opens both the Property and Contact tabs for that lead.

You have panned the map, zoomed into your territory, and spotted a red circle a few blocks from your last job. Click it, and the dashboard hands you a full case file on that incident, broken into three tabs: Details, Property, and Contact.

The Details tab gives you the basics up front: incident type, a unique incident ID, and the exact report time down to the minute, plus a plain-language note like "Over 24 hours ago" so you always know how fresh the lead is. Every incident is categorized by property type (Commercial, Multi-Family, Single Family Residence, Apartment/Condo), so you can gauge fit before you even unlock it.

What one unlock gets you

The incident timeline, straight from dispatch data

A chronological feed of the event: the initial call, units dispatched with counts and types, status updates, and the final resolution. Each incident carries a damage severity tag (Low, Medium, or Major), plus a written damage summary and an Active/Resolved status, so you can prioritize before spending an unlock.

FirstLeads incident details tab showing dispatch timeline, damage report, and unlock button for a structure fire — The Details tab: timeline, damage report, and the Unlock button.

Property intel that reads like a title report

Year built, living area, beds/baths, lot size, estimated value, roof type, last sale, and a full mortgage history with active-vs-closed loans. Owner flags like High Equity, Free & Clear, Corporate Owned, and Owner Occupied tell you what kind of owner you are dealing with at a glance.

FirstLeads property tab showing valuation, beds and baths, lot size, and mortgage history for a multi-family building — The Property tab on a multi-family building.

Spot the rentals, and reach the real decision-maker

If the owner’s mailing address differs from the incident address, that is a strong signal you are looking at a rental or investment property, and the mailing address is where the actual decision-maker lives. FirstLeads surfaces both, so you direct outreach at the owner instead of mailing a unit they do not live in.

Contact data scored for reliability

The Contact tab lists the owner’s phone numbers and emails, each tagged with line type, carrier, a reliability score out of 100, and a last-reported date. Numbers on the Do Not Call registry are flagged in red and known-litigator numbers carry a warning icon: compliance signals before you ever dial. For multi-family properties, owner and resident contacts are listed separately.

FirstLeads contact tab showing owner phone numbers with carrier, reliability scores, and compliance flags — The Contact tab: scored numbers, carrier data, and compliance flags.

Push it straight to your CRM

Export the entire contact record to HubSpot in one click, no manual data entry, no copy-paste, straight into your pipeline.

Be first on scene. Every time.

Book a demo of FirstLeads and get real-time fire and water damage incident alerts for your territory. No contract, no setup fees.

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See everything the platform does on the FirstLeads features page.