Features · Incident Lead Files
Click any incident and FirstLeads hands you a complete case file — what happened, what the property is worth, and exactly how to reach the person who owns it.
You have panned the map, zoomed into your territory, and spotted a red circle a few blocks from your last job. Click it — and the dashboard hands you a full case file on that incident, broken into three tabs: Details, Property, and Contact.
The Details tab gives you the basics up front: incident type, a unique incident ID, and the exact report time down to the minute — plus a plain-language note like "Over 24 hours ago" so you always know how fresh the lead is. Every incident is categorized by property type (Commercial, Multi-Family, Single Family Residence, Apartment/Condo), so you can gauge fit before you even unlock it.
A chronological feed of the event: the initial call, units dispatched with counts and types, status updates, and the final resolution. Each incident carries a damage severity tag — Low, Medium, or Major — plus a written damage summary and an Active/Resolved status, so you can prioritize before spending an unlock.

Year built, living area, beds/baths, lot size, estimated value, roof type, last sale, and a full mortgage history with active-vs-closed loans. Owner flags like High Equity, Free & Clear, Corporate Owned, and Owner Occupied tell you what kind of owner you are dealing with at a glance.

If the owner’s mailing address differs from the incident address, that is a strong signal you are looking at a rental or investment property — and the mailing address is where the actual decision-maker lives. FirstLeads surfaces both, so you direct outreach at the owner instead of mailing a unit they do not live in.
The Contact tab lists the owner’s phone numbers and emails, each tagged with line type, carrier, a reliability score out of 100, and a last-reported date. Numbers on the Do Not Call registry are flagged in red and known-litigator numbers carry a warning icon — compliance signals before you ever dial. For multi-family properties, owner and resident contacts are listed separately.

Export the entire contact record to HubSpot in one click — no manual data entry, no copy-paste, straight into your pipeline.
Book a demo of FirstLeads and get real-time fire and water damage incident alerts for your territory. No contract, no setup fees.
See everything the platform does on the FirstLeads features page.