Integrations · Zapier
HubSpot and Slack cover a lot of ground — but if your team runs on a different CRM, a spreadsheet workflow, or an internal tool you built yourselves, Zapier gets FirstLeads data flowing into it with no custom development.
Zapier connects thousands of apps through simple, no-code automations called Zaps. Instead of FirstLeads needing a purpose-built integration for every CRM or tool your team might use, Zapier acts as the middleman: FirstLeads sends data out, and Zapier routes it into whatever you have connected on the other end.
It is the right option when you use a CRM other than HubSpot — Salesforce, Pipedrive, Zoho, or anything else Zapier supports — when you want incident data in a messaging app other than Slack, when you have built your own internal tool, or when you want leads logged to a spreadsheet or task manager without manual entry.
A FirstLeads event kicks off the Zap — typically a new lead being created or an existing lead being updated, the same events you would set up in an Alert.
Just like Alerts, narrow which incidents actually trigger the Zap — by geography, incident type, damage level, and so on — so you only pull in the leads relevant to your team.
Zapier takes the incident data — address, damage details, contact info if unlocked — and creates or updates a record in your connected app: a new CRM lead, a spreadsheet row, a message, or a request to your own tool’s API. The trigger stays the same; only the action changes.
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See every connection on the FirstLeads integrations page.